Last updated 28 October 2026
Privacy Policy
This website is run by Undeniable Creative Studio Limited (“we” or “us”), a company registered in England and Wales under company number 17402459. We're the controller responsible for the personal information described here. We respect your privacy, and when you choose to share information with us, you're trusting us to handle it responsibly. This policy explains how we do.
What information do we collect?
If you get in touch through our contact form, we receive:
- your name;
- your email address;
- your phone number;
- your company name; and
- your company's website address.
That's the only personal information we ask you for directly.
If you accept statistics cookies in our cookie banner, Google Analytics also collects information about your visit: the pages you view, how long you stay, your approximate location (worked out from your IP address), and your device and browser type. If you decline, or don't make a choice, none of this runs.
Our hosting provider keeps standard server logs (IP address, browser type, the page requested and the time) for security and diagnostics. These are deleted on its normal schedule.
How do we use it?
We use your personal information to:
- reply to an enquiry you've sent us through the contact form; and
- understand how people use this site, so we can improve it (only if you've accepted statistics cookies).
Our lawful basis for this is:
- Legitimate interests: when you send us an enquiry, we use your details to respond to it.
- Consent: we only run analytics if you've accepted statistics cookies, and you can withdraw that at any time.
We do not sell or rent your information to anyone.
For how we use information collected through cookies, see “What do we use cookies for?” below.
How do we use your information for marketing?
We don't. We won't add you to a mailing list or send you anything you didn't ask for. We'll only contact you to respond to an enquiry you've sent us.
Where do we send your information?
We use a small number of providers to run this site. Each one processes your information only to do its job:
- Web3Forms handles the contact form and delivers your message to us by email (web3forms.com/privacy).
- Google Analytics, provided by Google LLC, measures how the site is used, if you've allowed it (policies.google.com/privacy).
- Cookiebot, by Usercentrics, runs our cookie banner and records the choice you make in it.
- Our hosting provider serves the site and keeps the server logs described above.
Some of these providers may process information outside the UK. Google, for example, may process analytics data in the United States. We do not otherwise share your information with anyone outside our organisation.
How long do we keep your information?
Analytics data is kept according to our Google Analytics settings. If you use the contact form, we keep that correspondence only for as long as we need it to deal with your enquiry.
Third-party websites
This site links to other sites, such as our Instagram, LinkedIn and YouTube pages. Those sites may use cookies and collect your personal information under their own privacy policies. This policy doesn't cover them, and we're not responsible for them.
How do we protect your information?
We take appropriate measures to keep the personal information you give us secure, accurate and up to date, and we keep it only for as long as we need it.
Children
This site isn't intended for children, and we don't knowingly collect information about them.
Your rights
Under UK data protection law, you have the right to:
- ask us for a copy of the personal information we hold about you;
- ask us to correct anything that's inaccurate or incomplete;
- ask us to delete your information, or restrict how we use it; and
- object to how we use your information, including opting out of analytics.
To exercise any of these rights, email hello@undeniable.studio. You won't have to pay a fee, and we try to respond to every legitimate request within one month.
You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection, at ico.org.uk. We'd appreciate the chance to deal with your concerns first, so please come to us before you approach them.
How to contact us
If you have any questions about this policy or how we use your personal information, email us at hello@undeniable.studio.
Changes to this privacy policy
We keep this policy under review. If we change it, we'll post the updated version here. The date it was last updated is at the top of this page.